Today we're exploring a website we didn't know existed called ExpectMore.gov . Their website says that ExpectMore.gov was developed by the U.S. Office of Management and Budget and other Federal agencies. Together, they assess the performance of every Federal program and hold themselves accountable for improvement.
ExpectMore uses a standard questionnaire called the Program Assessment Rating Tool, or PART , for short. The PART asks approximately 25 important, yet common sense, questions about a program's performance and management. For each question, there is a short answer and a detailed explanation with supporting evidence. The answers determine a program's overall rating. Once each assessment is completed, we develop a program improvement plan so we can follow up and improve the program's performance.
ExpectMore then assigns one of five scores, Programs that are PERFORMING have ratings of Effective, Moderately Effective, or Adequate. Programs categorized as NOT PERFORMING have ratings of Ineffective or Results Not Demonstrated.
The United States Commission on Civil Rights (USCCR) underwent an ExpectMore assesment in 2006, the same year Terri A. Dickerson , the No. 2 at USCCR and later the acting agency head left to become the Director of Civil Rights at Coast Guard according to her official biography .
The ExpectMore assessment determined that the USCCR achieved the lowest score of "Not Performing: Results Not Demonstrated." A rating of Results Not Demonstrated (RND) indicates that a program has not been able to develop acceptable performance goals or collect data to determine whether it is performing.
This isn't the first report on Dickerson's performance at USCCR, in 2005 the investigative arm of the U.S. Congress, the Government Accountability Office (GAO) released its report titled " U.S. Commission on Civil Rights: Deficiencies Found in Financial Management and Internal Controls."

"Over the last several years, the GAO has issued a series of reports that collectively portray the Commission as being, in the GAO's term, an "agency in disarray[1]." This newest report further refines that portrait, presenting a sobering analysis of the state of the agency as new management (Mr. Marcus) now assumes responsibility for its direction (from Ms. Dickerson according to her biography). The report's findings are serious, detailed, and alarming. said Kenneth L. Marcus, Staff Director at USCCR."

In the one time published " Our Space " newsletter which was used by Dickerson to rebuff this Blog, she paints a much different picture of her position at the USCCR than that characterized by her official biography on the Coast Guards website. In her official biography Dickerson says

From 2000 to 2006, Ms. Dickerson was second in charge at the U. S. Commission on Civil Rights. Among duties, she examined federal agencies' civil rights offices, and advised officials, Congress, and the White House on improved enforcement. In 2005, the White House installed her as the interim agency head after the outgoing chief departed, and until a new appointee could be confirmed.

Again in her Our Space rebuff, she asserts that although she proudly states in her Bio that she was the No. 2 for 6 (that's SIX) years, it is her boss that is to blame. The question that many have asked for the past several years is who looked into her background before she was hired. The answer is simple, the same person who will have to make a decision on her future following the first ever Functional Review of Coast Guard Civil Rights to be conducted by the Department of Homeland Security Office of Civil Rights and Civil Liberties.
In 2005 prior to Dickerson's arrival at Coast Guard, the Office of Civil Rights was rated as best of the best; by 2008 the Vice Commandant was asking for an outside review of the failing office.