American Express drastically cut credit limits for businesses
across the United States after the Federal Reserve granted Amex the
right to become a bank holding company. Hundreds of businesses are
now reporting that American Express is cutting credit limits
dramatically, dropping more financial troubles on an already
beleaguered businesses.
While many banks and lenders are carrying immense debts from
bad mortgages and loans, American Express is in a panic. It is now
rumored that over 60% of Amex's clients, including business who
make their payments on time and enjoy long standing Amex Business
Accounts are having their limits cut without explanation or cause.
One victim of this credit slashing is WPC Inc., a print
service in Carlsbad California. This mid-sized company has offices
in California and Texas and is weathering the recession quite well.
CEO Alban West called Amex to find out why they've slashed his
account. After an hour of bouncing between supervisors and
associates, he gained no definitive answer to why his limit was
cut, nor any way to have it reset.
"I simply don't understand. We spend roughly $12,000 a month
on our Amex Account, we always pay on time and had a credit limit
of $32,000. We've just been informed they're cutting our credit to
$3500, after 15 years of loyal business. To make it worse, they're
completely evasive on the phone. I can't get a straight answer
why."
Joanna Fridinger, owner of a limo company in Baltimore is
another victim of Amex's inability to honor its credit agreements.
She was quoted in the LA Times after having her credit limit
truncated from $19,500 to $1400.
"I was paying over and beyond what they even asked me and
that was why I was so shocked that they did this," she said. "I
thought, what the hell? I've been a good customer. Doesn't that
mean anything?"
Today alone, a count of 700 newly published complaints from
small and large business owners reveals an enormous problem.
Companies using Amex in their daily operations can no longer afford
to depend on this valuable convenience. Even those who are paying
on time and creating jobs in this economy are not immune to the
erratic limit cuts.
Amex's decision to cut so many contracts is a devastating
blow to main street. Many businesses have relied on American
Express for liquidity and secure transactions. Casual corporate
transfers and daily operating payments are looking less likely for
American Express, which will certainly cut into its bottom line as
businesses switch to bank drafts and direct account transfers for a
majority of their spending.
The Federal Reserve has granted Amex eligibility for the
Federal Assets Relief Program, and with the current figures, it's
almost certain that we'll see Amex in line for a handout on Capitol
Hill. While taxpayers may offer some Relief to Amex's troubles, no
relief is offered to the loyal customers hurt by these desperate
credit cuts.