CNN iReport

On Jan 6th, 2009 I sent an email to Jack-in-the-Box restaurants, detailing

an issue I had with their Monster Tacos. My face was heavily reconstructed

in 1999 and JITB's improper preparation of the tacos was causing me a

hardship, making them painful to eat and causing me to toss away up to 30%

of any given item in order to avoid that pain. My email to them was

constructive and polite, as you'll hear in the first portion of the video.

You'll see me later in the video. As of Jan 8th, JITB was still serving

the Monster Tacos and they were still on the menu. On Jan 10th however,

and having still not heard back from JITB itself, I was told at the

Woodland Hills, Calif store, that the Monster Tacos were no longer

available. Friends in other cities have since confirmed that their stores

no longer offer them either.

It would seem that Jack-in-the-box at the very least took the moral low

ground. Having an opportunity to do a good thing and making my life a

little easier, they instead chose to deal with the problem by getting rid

of the problem altogether, making my life measurably more difficult. As of

this time, I have heard only silence from Jack-in-the- box.