CNN iReport

What's CNN iReport all about?
How is this section different from the rest of CNN.com?
What happened to iReport.com? How is this section different?
What counts as "news" here?
What if I see something that I don't think qualifies as news?
Why does my story say "NOT VETTED BY CNN"?
What does vetted mean?
What is Newsiest?
What's a superstar iReporter?
If I register on CNN iReport, does that mean I work for CNN?
What are tags? And why do I need them on my story?
Can I edit my iReport?
What are assignments?
Why is my iReport not showing up?
Why do some of my story attachments show "failed" on my iReport profile page?
I see "no e-mail confirmation" on my iReport profile page. How do I confirm my e-mail?
Which file formats can I upload?
What does my profile page show about me?
What does it mean to follow someone?
What does it mean if someone's following me?
How does the map work?
Didn't see what you were looking for in the FAQ?

What's CNN iReport all about?
CNN iReport invites you to take part in the news with CNN. Your voice, together with other iReporters, helps shape what CNN covers and how. Learn more on the About CNN iReport page.

How is this section different from the rest of CNN.com?
Everything you see on iReport starts with someone in the CNN audience. Stories submitted to CNN iReport are not edited fact-checked or screened before they post. Only stories marked "CNN iReport" have been vetted and cleared by CNN.

What happened to iReport.com? How is this section different?
iReport.com has moved into CNN.com. The basic site is still here; it just looks a little different. We've made it a section on CNN to better reflect the fact that the iReport community is a part of CNN. It's an invitation to share your story, be heard and shape what CNN covers.

One big change is that iReport producers now decide which stories go on the main page so we can make sure the best stories get highlighted.

What counts as "news" here?
We'll decide that together. One of the goals of CNN iReport is to expand the current definition of news. Please share the stories you think are newsworthy and participate in discussions you think are interesting. CNN's producers will check out the most compelling, important and urgent stories, so we can verify the information and add them to CNN's coverage. Check out the community guidelines for more on this topic.

What if I see something that I don't think qualifies as news?
If you don't think something is newsworthy, you are free to offer that comment below the posting, but the flagging option is limited to material that violates community guidelines. If you think something crosses a line and violates community guidelines, please tell us by clicking on the "report violation" link. CNN iReport’s moderators will take a look and, if necessary, put the item behind a warning wall or take it down altogether.

Why does my story say "NOT VETTED BY CNN"?
Stories submitted to CNN iReport are not edited, fact-checked or screened before they post. So we mark all iReports with the label "NOT VETTED BY CNN" to let you know that this story hasn't been both checked and cleared by a CNN editor.

What does vetted mean?
iReports that have a red "CNN iReport" stamp in the corner have been vetted and cleared. That means they've been selected and approved by a CNN producer to use on CNN, on air, or any of CNN's platforms.

What is Newsiest?
The "newsiest" stories are sorted in lists alongside the most popular, most commented and vetted iReports in many places on CNN iReport. Newsiest is a formula that combines freshness, popularity, activity and ratings. The idea behind newsiest is that all the contributions the iReport community of users make to the site -- stories, discussions, comments, sharing, pageviews -- and what CNN producers pick for their own stories could add up to tell us something new about what it means for a story to be newsworthy.

What's a superstar iReporter?
The top members on CNN iReport are called superstars. How do we decide who makes the cut? It's all in the math. The site tallies members' contributions, popularity and site activity, and gives the "superstar" badge to the top scorers every week. Got an idea for another way to highlight the site's top iReporters? Please share it.

If I register on CNN iReport, does that mean I work for CNN?
No. Being an iReport user and creating and uploading content to CNN iReport does not mean that you work for CNN, and you should never represent yourself as working for CNN. You can read more about this policy in the CNN iReport terms of use, under section 7, "Conduct on iReport."

What are tags? And why do I need them on my story?
Tags are short, descriptive words or phrases that help identify and group things together on the Web. (For example, a story about a St. Patrick's Day parade might have these tags: St. Patrick's Day, parade, float.) On CNN iReport, we use tags as the main way to connect and organize the material on the site. The more tags you add, the easier it will be for others to find your work and connect it to similar pieces. Keep in mind that many of the search tools built into this site rank tags based on their order, so you should list the most important tags up front, and separate tags with spaces.

Can I edit my iReport?
Yes! News breaks and details change, so we know you need the ability to edit your iReports. You can update the text of your iReport by clicking the “edit” button under the photo. The “edit” button does not allow you to add or delete media files (photos or video), so keep that in mind when uploading content. And if your iReport has been vetted by CNN, you should know that the "CNN iReport" stamp will disappear when you edit the iReport. We'll automatically be alerted to your edit, and once we've vetted and cleared the new text, we'll put the stamp right back on.

What are assignments?
iReport assignments are story ideas from CNN producers, based on topics in the news or stories that CNN expects it will be covering soon. If you're looking for ideas about what to cover, assignments are a great place to start, though you certainly shouldn't feel like your iReport has to fit within a particular assignment. You can see all of the active assignments on the Assignment Desk page. The most compelling iReports from these assignments often end up on CNN television and CNN.com.

Why is my iReport not showing up?
There are a few possibilities:

• First, if you haven't confirmed your e-mail address, your stories won't post on the site. See this item for more detail.
• Second, your story may have included attachments that were larger than 200MB. You may upload as many as 10 files at one time, so long as the total file size is less than 200MB. If you see a message on your My Stuff page that says "processing failed," try uploading the story again using a smaller file if necessary. If it still fails, please let us know.
• One other possibility is that your story was taken down by a third-party moderator because it was found to be in violation of the Community Guidelines.

Why do some of my story attachments show "failed" on my iReport profile page?
The Media files list on your iReport profile page shows each of the attachments associated with your story, and what their status is. "Published" items made it successfully through the upload and encoding process and are live on CNN iReport. "Failed" items didn't go through. (Only you and the iReport team can see failed uploads.) The most common reason items fail is that they're file types not accepted on CNN iReport (see list). If your item is an accepted file type and fails the first time, try to upload it again. If it fails a second time, please e-mail contact@ireport.com so we can take a look. Be sure to include the URL for your story.

I see "no e-mail confirmation" on my iReport profile page. How do I confirm my e-mail?
When you registered, you should have received a confirmation e-mail from CNN Member Center. You need to click on the "confirm" link in that e-mail before your stories will post on the site. You may need to check your spam filter to find the e-mail. If you need us to send a new one, please let us know.

Which file formats can I upload?
CNN iReport supports most image, video, and audio formats. However, CNN iReport does not support upload of text or formatted documents (e.g. txt, doc, rtf, html, pdf, eml) or files in any other format that is not video, audio or image. If you would like to add text to your story (and we hope you do!), please type or paste it into the description area on the upload form.

Visit the CNN iReport Toolkit for tips on creating great content!

What does my profile page show about me?
Your profile page lets others on the site see your iReports and get to know a little bit about you. Feel free to include as much or as little as you like. No matter what, the site keeps your e-mail address, phone number and mailing address concealed from public view. Follow the "Edit My Profile" link to make changes.

What does it mean to follow someone?
Followers on CNN iReport are like friends on other social networking sites. If you see someone whose work you admire or find interesting, click on "Follow this person" to see their new contributions show up on your profile page next time you log in.

What does it mean if someone's following me?
If someone decides to follow your profile, it just means that they are interested in your work and want to keep track of what else you contribute to the site. If someone decides to follow you, you are under no obligation to follow them in return.

How does the map work?
The CNN iReport map places stories and people by location. For iReports, we use the "story location" information that contributors include when they upload. The map works best with complete, non-abbreviated place names (i.e., Atlanta, Georgia or Accra, Ghana). If you've uploaded a story and don't see it on the map, check to make sure you've included location information. If it's not there, you can edit your story and add it.

For iReporters, we map using the "hometown" field on profile pages. (One important note on that: your private profile information includes an area for your mailing address. We do NOT use that information to place your profile on the map.)

Didn't see what you were looking for in the FAQ?
Drop us a line at contact@ireport.com and we'll do our best to answer your question.